Shipping Policy
Thank you for shopping with Julies Fashion Jewelry. This policy explains how we prepare and deliver your order.
Shipping Area and Cost
We ship only within the United States. Standard shipping is free on all orders, with no minimum purchase required. We do not currently ship internationally.
Order Processing and Cutoff Time
Orders are processed within 1–3 business days. Our daily order cutoff is 2:00 PM Pacific Time. Orders placed after 2:00 PM, or on a non-business day, begin processing on the next business day. Business days are Monday through Friday, excluding public holidays.
Delivery Time and Carrier
UPS is our delivery partner. Once an order has shipped, estimated transit time is 3–5 business days. Processing and transit are separate, so the estimated total time is generally 4–8 business days from the start of processing. Delivery estimates are not guarantees; weather, holidays, carrier disruptions or an incorrect address may cause delays.
Tracking Your Order
When your order ships, we will send a shipping confirmation email with your UPS tracking number. Use that number on the UPS website to follow your package. If you have not received tracking information within 3 business days after processing begins, please check your spam folder and contact us with your order number and email address.
Order Cancellation
If you wish to cancel before your order ships, contact us immediately with your order number. If we can cancel before dispatch, we will issue a full refund to your original payment method and charge no additional cancellation or handling fee. Once an order has shipped, it can no longer be canceled; please follow our return and refund process after delivery.
Contact Us
Store Name: Julies Fashion Jewelry
Address: 945 Wall St Ste 20, Los Angeles, CA 90015
Phone: +12136232250
Email: info@juliesfashionjewelry.com
Opening Hours:
Monday to Tuesday: 9:30 AM–5:30 PM
Wednesday (Veterans Day): 9:30 AM–5:30 PM; hours might differ
Thursday to Friday: 9:30 AM–5:30 PM
Saturday to Sunday: Closed
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.